How a global insurance startup responds to a pandemic

Launching Remote Health for Individuals

On March 11th, WHO declared COVID-19 to be a global pandemic.
On this date, most travel medical insurances stopped covering coronavirus.
At the time, we were happy to instead follow CDC (Centers for Disease Control and Prevention) which only had warnings out for a few countries. But this didn’t last long: On March 27th, the CDC announced a global level 3 travel restriction around the world, and finally, the coronavirus exclusion became a fact also for our SafetyWing Nomad Insurance.

Visit our website for more information on Remote Health!

Building Flatten the Curve

As nomads ourselves, we found ourselves in unique scenarios around the world once travel and social distancing restrictions were put in place, with big differences between what countries enforced and recommended.

Adding SafetyWing.com/Coronavirus

Our first product, Nomad Insurance, has a policy that relies on both CDC travel warnings and U.S. Department of State travel advisory.
Because these recommendations often changed by the hour, we realized that sending out static information that would quickly become out of date is unacceptable. We decided to set up safetywing.com/coronavirus, a dynamic landing page that could be constantly updated as needed with information relating to how travel warnings affected customers in different locations.
We are continuing to update this page with relevant information.

What are we doing next?

  • Building a Remote Doctor product, to help you get doctor’s assistance while in quarantine. This service will be available in a few weeks.
  • Researching which countries cover coronavirus with the public healthcare system without the need for insurance. We are gathering information on locally available insurance for coronavirus that can supplement Nomad Insurance.
  • We are taking feedback from customers and improving the sign-up process of Remote Health. Often with daily iterations.

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SafetyWing

SafetyWing

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Building a global safety net that offers travel medical insurance and global health insurance for remote companies and individuals.